Interviewstream - online video job interviews, webcam interviews, pre-screen candidates | University of North Texas

University of North Texas - Health Science Center

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Click a question to view the answer.

Move your mouse over the

icons to see a visual of the current step:

• Why isn't my webcam working?

• Make sure all other webcam applications are closed and try again.

Begin the interview
If this is the first time you are using your camera, you will be prompted to either "Allow" or "Deny" Adobe Flash Player access to your camera and microphone. Click "Allow"
On the "Test Settings" screen, Right-Click for the Adobe Flash Player Settings drop-down menu to appear
Click "Settings" from the drop-down menu
You will now need to click on the webcam tab and select the appropriate web-camera device from the drop-down menu
Click on the Privacy tab and make sure the "Allow" and "Remember" options are checked
Click "Close"
Click on "Change Settings"
Make sure the camera selected from the drop-down menu is the same as before
Select the appropriate Microphone and Click "Test" and try again

• Ensure you have the latest version of Flash Player by Right Clicking and then Clicking "About Adobe Flash Player" - <img src='/assets/img/faqs/about.jpg' />

This will take you to Adobe Flash Player's website
Follow the steps listed on the website to update or install needed Adobe Flash Player software

• Why won't the continue button activate?

Make sure the audio level crosses the red line. This is a minimum threshold and will not let you continue until reached.
Raise the Volume Adjuster until the audio level crosses the red line
If no sound is detected, click "Change Settings" and select a different Audio Device
Click "Test" and try again

• Why did my screen turn gray and not allow me to do anything?

Use Firefox and try again

• Why can't I hear any sound?

• You need to go into your control panel and un-mute and/or turn up your speakers volume
• If that does not work then on the video screen Click and Right Click and enter the Adobe Flash Player Settings

Click the Microphone Tab
Select the type of microphone you are using from the drop-down menu
Adjust the "Record Volume" to your needs
If the microphone is working properly, you will see the volume bars appear

• Why did my interview freeze? I need to record my last 2 responses!

Select the interview that you had previously chosen
Skip through the questions that saved properly
Answer the questions that you were unable to get to the first time
Once complete, delete the responses that you skipped over